Frequently Asked Questions
Everything you need to know about your Mechanism electronics and orders.
What is the standard shipping time for Mechanism products?
We offer expedited shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do Mechanism electronics come with a warranty?
Yes, all our hardware products include a standard 12-month limited warranty that covers manufacturing defects. Extended protection plans are available at checkout.
What is your return policy for opened devices?
We accept returns within 30 days of delivery. To be eligible for a full refund, devices must be returned in their original packaging with all accessories included. A restocking fee may apply to items with significant signs of use.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to our logistics portal where you can monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm and Klarna.
Are Mechanism products compatible with international voltage?
Most of our electronics are designed for universal voltage (110v-240v). However, we recommend checking the specific product specifications on the item page or using a region-specific adapter where necessary.