Returns & Exchanges

At Mechanism, we stand by the precision of our hardware and offer a 30-day window for returns on all electronics in their original condition. If your gear doesn't meet your technical standards, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Request

  Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the device in its original manufacturer packaging with all cables, manuals, and components included to avoid restocking fees.

• 3.
  Ship the Hardware

  Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.

• 4.
  Technical Inspection

  Once received, our engineers will verify the unit's serial number and condition, processing your refund within 3-5 business days.